Disaster Recovery Runbook – Sample

Document Control

This includes document name, version , creation and modification dates, and authors of each relevant document involved in the disaster recovery plan. Maintain document change history and version updates within this portal of the runbook.

DOCUMENT NAMELOCATIONVERSIONCREATION DATEMODIFICATION DATEAUTHOR

Disaster Recovery Document Control

Contact Information

The key contact information of all involved parties, including key personnel, external assets or networks, third party resources, and key stackholders.

NAME & TITLEROLEPHONEEMAILMAILING
Disaster Recovery Contact Information

Cloud and Infra Control List

Include the name, role and contract information regarding access to key documents, as well as access and sharing levels to maintain operations during a disaster.

LIST OF RESOURCESACCESS DETAILSPRIMARY ROLECONTACT NUMBER
Disaster Recovery Infra Control List

Communication Strategy

The information regarding how personnel and employees will maintain contact and communication throughout a disaster, including phones, alerts, media and other communication methods.

Communication Strategy

Disaster Declaration and Alert Response Information

Include the situation, action and owner of each potential disaster to track when and how a disaster declaration will be communicated to all involved parties. Additionally, include a detailed procedure regarding how each person should respond to a disaster alert.

Disaster Alerts and Response Information

Escalation Ratings and Procedure

Determine the severity of a disaster based on a rating system and react to the disaster accordingly. Ratings include:

  • Fatal
  • Critical
  • Serious
  • Minor
  • Request
Escalation Rating and Procedure

Infrastructure Overview

Include a detailed explanation and diagram of all necessary facilities that are critical to normal operation procedures.

Infrastructure Overview

Restoration Order and Details

The details regarding how recovery personnel should deal with disasters and in what order based on priority rankings. Include details about event type, duration of event, mitigation action and event criticality.

Restoration Order and Details

System Configuration and Backup Configuration

The outline of all systems and inventory involved in a normal operation, as well as backup procedures, should any of the original configurations be disrupted.

System Configuration and Backup Configuration

Data Restoration

The steps and resources needed in order to restore the disrupted systems or business.

Data Restoration